Community Liasion Officer

Job title

: Community Liaison Officer 

Report to:

Environmental and Social Governance Manager 

Location:

Namaacha 

Global Edge is an international firm specializing in project staffing for the Energy sector, with a presence in Mozambique since 2014. We are the game changers and multi-award-winning agency in the global staffing arena, redefining what excellence means in recruitment. 

Our client, an independent leader power producer operating and developing power projects in Africa, is looking to appoint a successful Community Liaision Officer to based in Namaacha. 

Responsibilities:

The Community Relations Officer will report to the Environmental and Social Governance Manager and will be active during the development and construction phase of the project (pre-construction and construction).

•    Serve as the interface between the Project and the local community, including families affected by the Project.

•    In consultation with the Project team members, establish contact and inform the community and relevant local administrative authorities, such as the Municipality or District, on matters related to the Project, as necessary.

•    Provide support for planning and implementing Project activities within the community, reporting weekly and daily updates.

•    Organize and manage community engagement meetings, providing an agenda, ensuring meaningful participation and interaction in appropriate language and culture, recording the proceedings, and reporting the dynamics, decisions, and outcomes to the project team.

•    Set up and maintain a grievance mechanism, receiving and documenting concerns and complaints.

•    Manage grievances, investigate issues, and facilitate resolutions:

•    Mediate issues between community members and project team members.

•    Convey concerns from community leaders and members about the project to relevant government authorities and project representatives.

•    Provide feedback to the Project on general community concerns to ensure timely actions

•    Receive and document concerns and complaints.

•    Manage complaints, investigate issues, and handle their resolution.

•    Prepare weekly and monthly reports.

•    Perform any other duties that may be assigned.

Qualifications:

•    University degree (Bachelor’s in Sociology, Social Sciences, Public Health, or Engagement)

•    3 years or more (preferred) of proven experience in a similar or related role

•    Experience working with communities

•    Able to navigate cultural complexity and work well in a national and functional matrix environment. 

•    Excellent communication and interpersonal skills

•    Knowledge and sensitivity to local context and political dynamics

•    Attention to detail and excellent listening skills

•    Ability to work independently with minimal supervision

•    Good organizational and report-writing skills

•    Experience in stakeholder engagement or community development

•    Computer literacy; strong experience with Microsoft Office

•    Proven ability to work independently with minimal supervision and guidance

•    Good communication and interpersonal skills

•    Fluency in English, Portuguese, and Changana

•    Must reside near the Project area in Namaacha or Boane

•    Driver’s license