Community Relations Supervisor

Community Relations Supervisor  

Community Relations Manager 

Social Performance Vice President 

Cabo Delgado

Global Edge is an international firm specializing in project staffing for the Energy sector, with a presence in Mozambique since 2014. We are the game changers and multi-award-winning agency in the global staffing arena, redefining what excellence means in recruitment.

Our client, a global leading provider in the Energy industry, is looking to appoint a successful Community Relations Supervisor to be based in Cabo Delgado.

Responsibilities 

The Community Relations supervisor will have the following responsibilities:  

•    Lead Implementation of Community Relations (CR) Plan: Assume responsibility for leading the implementation of the Community Relations) Plan in the designated geography.

•    Develop CR Plans: Create quarterly, monthly, and weekly Community Relations Plans aligned with the annual CR Plan, detailing goals, key activities, and timelines for engagement activities.

•    Oversee CR Programs: Manage and oversee the implementation of ongoing community relations programs and activities within the geography.

•    Distribute Project Materials: Ensure that project disclosure materials are distributed to affected communities and stakeholders, including district-level government, opinion leaders, and organizations, to facilitate stakeholder understanding and capacity to interpret project information.

•    Promote the Project Image: Identify ways to promote and leverage the company’s image within IDAC communities.

•    Train and Coach: Train and coach Coordinators and Community Liaison Officers (CLOs) to support the achievement of CR objectives.

•    Analyze Engagement Activities: Analyze and assess the effectiveness of engagement activities, identify areas for improvement, and formulate alternative strategies more applicable to the engagement context and current community perceptions; incorporate these into a proactively developed monthly activity plan.

•    Monitor CR Activities: Monitor the activities of CR in terms of timeframe and effectiveness and highlight any critical issues that may compromise project activities.

•    Compile Reports: Compile daily, weekly, and monthly reports and others as needed.

•    Advise on Performance Reviews: Advise on the team performance review and propose training and promotion opportunities.

•    Stakeholder Mapping and Analysis: Conduct stakeholder mapping and analysis to identify key stakeholders and their interests, influence, and potential impact on the project.

•    Conflict Resolution: Develop and implement conflict resolution strategies to address and mitigate any disputes or issues that arise within the community.

•    Sustainability Initiatives: Integrate sustainability initiatives into community relations activities to promote long-term positive impacts on the community.

•    Execute other tasks assigned by Manager

Qualification

•    Relevant tertiary qualifications in Development, Sociology, Communications, Public Relations or Anthropology or other relevant areas.

•    Minimum of 10 years of experience in engaging communities and implementation of programs.

•    Fluent in English and local languages.